Pre Treatment [Counselling]

بِسْمِ اللّٰهِ الرَّحْمٰنِ الرَّحِيْمِ

After booking your Counselling appointment, before coming in for your session we humbly request ALL patients to consider the following:

  • Please make your INTENTION, make Du’aa, & beg Allah only for Shifaa, as Shifaa only comes from Allah, & ask Allah for guidance, regarding your needs. [We are just the means we are not the ones who gives shifaa. Shifaa is only in Allah’s hands.]
  • Please, try to perform 2 rakaat of Salaatut-Taubah asking Allah for forgiveness, & mercy.
  • Please, try to perform 2 rakaat of Salaatul-Haajaat asking Allah for guidance & help to resolve all your needs.
  • Please ensure that you have booked & confirmed your appointment, & YOU’RE on time for your appointment. [If you’re more than 15 minutes late without notifying Apa beforehand, your appointment will automatically be cancelled. You will then have to book another appointment and you will be charged the full consultation fee.]
  • Please wear loose & comfortable clothing & carry a bottle of water with you.
  • Please make sure that your last meal was at least 1.5 to 2 hours before your appointment.
  • Please make sure your cellphone is set to silent so that you are not disturbed during your session.
  • Avoid bringing small children with you to your appointment.
  • Underage kids coming in for a session should be accompanied by a parent or guardian, [although during the session the parent /guardian will be asked to leave the room].
  • Be open & honest, never leave doubts, during your consultation, so you may achieve best results, reach your full potential and get closure from your trauma. [If you hide information, or you’re untruthful, Please DON’T expect miracles to happen, as we cannot read minds nor guess what your situation is, so we won’t be able to assist you].
  • All information that you present is your trust, confidentiality is your right, no one has the right to judge nor criticize you.
  • We will never discuss another patient & their treatment, so please don’t bother gossiping, nor ask unnecessary questions about other patients, nor compare other patients treatment to yours.
  • Each person gets advice & treatment specifically suited to them & their needs, as each person is unique & different, so the same treatment cannot be used for everybody.
  • You are here for yourself so kindly concentrate & focus on your own healing.
  • Gossiping or unnecessary complaints about other practitioners you have previously done treatment with, will not be tolerated, nor comparing our methods of treatment with other practitioners. [If you prefer their methods of treatment, please go to them for treatment.]
  • Kindly inform Apa of any other treatments that you may have done prior to this, or any medication you’re currently on. This will help to avoid any complications & make your treatment easier..
  • Kindly be understanding if we are a bit delayed from the specific time you have been given. [This ONLY happens when an emergency situation arises whilst treating a patient, & may take longer than expected. All patients treatments must be concluded before the patient is sent home. PLEASE accept our sincerest apologies in ADVANCE if this happens, as it is out of our control].
  • If you have any financial issues kindly discuss with Apa, prior to your appointment. Payment plans are available, & banking details will be provided for you to do an Eft, as agreed.
  • Eft is the preferred method of payment after your session is complete, kindly send Apa the proof of payment via WhatsApp. However if you would prefer to pay in cash that’s fine too.
  • Looking forward to assisting you to the best of our ability, only for Allah’s pleasure.
  • May Allah grant you complete ease from your difficulties & complete shifaa from any illnesses, & protect you from any harm, with Aafiyah Aameen.
  • Sincerely, Apa Sharifa.

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